Biotop Professional 69 Pro-Active Hair Shampoo - Frizz Control, Curl Defining & Color Safe Shampoo Made with Coconut Oil, Avocado Oil & Almond Oil - Paraben, SLS & Cruelty-Free Hair Care (16.9oz)
- Enhance Your Natural Texture - Activate your curls and wavy hair with Biotop Professional's anti frizz moisture shampoo. Working to gently cleanse and nourish your natural curl patterns with a unique blend of Coconut Oil & Almond Oil for softness and shine.
- Stimulate Healthy Growth - Avocado Oil is another key ingredient in our gentle shampoo, providing healthy fats and essential amino acids to your hair for enhanced growth, strength, and hydration.
- Detangle & Define - Doubling as a hair detangler, our curl enhancing shampoo creates more definition and adds extra bounce to your strands after just one use.
- How To Use - Dispense 2-3 pumps of this daily shampoo into your hands, massaging gently from root to end. Rinse thoroughly and reveal less hair frizz and more shine.
- Family-Owned, Focused On You - At Biotop Professional, we create result-oriented hair care products that give your hair exactly what it needs to look and feel healthy. We provide a truly professional experience in the salon and at home with products that are free of parabens, SLS, SLES and sodium chloride.
- Manufacturer: BIOTOP PROFESSIONAL
- Part Number: 834214
- Size: 16.9 Fl Oz (Pack of 1)
Take your curls to the next level with Biotop Professional's Pro Active 69 anti frizz shampoo for curly hair. Its gentle formula helps to tame frizzy hair and define the natural texture of your waves and curls. Formulated with almond oil for hair, coconut oil for hair and avocado oil for hair to add bounce, definition and shine after just one use. Our detangling shampoo helps to make your curl patterns more defined and moisturized, revealing soft, shiny hair. Unlike ordinary curly hair products, this curly hair shampoo is color-safe, keeping your hair color in tact. Amplify your hair shine by applying 2-3 pumps of our curly hair care and massage from root to end. To get the best results from this moisturizing shampoo, a second wash is recommended. This product is perfect if you have wavy, curly or naturally textured hair. Our professional shampoo is a one-stop-shop to activate and enhance your hair's natural texture. At Biotop Professional, we create a range of products such as hair frizz control products, moisturizing hair products, curl enhancing hair products and so much more.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- Enhance Your Natural Texture - Activate your curls and wavy hair with Biotop Professional's anti frizz moisture shampoo. Working to gently cleanse and nourish your natural curl patterns with a unique blend of Coconut Oil & Almond Oil for softness and shine.
- Stimulate Healthy Growth - Avocado Oil is another key ingredient in our gentle shampoo, providing healthy fats and essential amino acids to your hair for enhanced growth, strength, and hydration.
- Detangle & Define - Doubling as a hair detangler, our curl enhancing shampoo creates more definition and adds extra bounce to your strands after just one use.
- How To Use - Dispense 2-3 pumps of this daily shampoo into your hands, massaging gently from root to end. Rinse thoroughly and reveal less hair frizz and more shine.
- Family-Owned, Focused On You - At Biotop Professional, we create result-oriented hair care products that give your hair exactly what it needs to look and feel healthy. We provide a truly professional experience in the salon and at home with products that are free of parabens, SLS, SLES and sodium chloride.
- Manufacturer: BIOTOP PROFESSIONAL
- Part Number: 834214
- Size: 16.9 Fl Oz (Pack of 1)
Take your curls to the next level with Biotop Professional's Pro Active 69 anti frizz shampoo for curly hair. Its gentle formula helps to tame frizzy hair and define the natural texture of your waves and curls. Formulated with almond oil for hair, coconut oil for hair and avocado oil for hair to add bounce, definition and shine after just one use. Our detangling shampoo helps to make your curl patterns more defined and moisturized, revealing soft, shiny hair. Unlike ordinary curly hair products, this curly hair shampoo is color-safe, keeping your hair color in tact. Amplify your hair shine by applying 2-3 pumps of our curly hair care and massage from root to end. To get the best results from this moisturizing shampoo, a second wash is recommended. This product is perfect if you have wavy, curly or naturally textured hair. Our professional shampoo is a one-stop-shop to activate and enhance your hair's natural texture. At Biotop Professional, we create a range of products such as hair frizz control products, moisturizing hair products, curl enhancing hair products and so much more.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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