Shipping Summary: 

• Standard International Shipping from United States to the United Kingdom charges GBP 9.99.
• I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
  => Please allow 1 - 3 business days of processing and production time for your order to ship out.
• HOW LONG IS THE SHIPPING TIME?
  => International Orders will be shipped depending on the fulfillment center the product is from.
  => Average transit times to the United Kingdom: 10 - 17 Business days
   There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
• WILL I RECEIVE A TRACKING NUMBER?
  => We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.

Delivery Times：

Standard International shipping will take estimated 10-17 business days within UK. Please note that these are estimates, not guarantees. Delivery time depends on a number of variables, and there may be delays such as bad weather affecting air transport, or a package being held for inspection by Customs. EveryMarket is not liable for any delays in international transportation or customs clearance.

Shipments can be delivered directly to most addresses, except post office boxes. However, in certain remote areas, there may be an additional delivery charge or you may need to pick up your package from the closest service location of our shipping partner.

Return & Refund Policy Overview

Please review our return and refund policies below to ensure a smooth transaction process.

Return Policy

• Duration: You have 30 days from receiving your item to initiate a return.

• Condition: Items must be unworn, unwashed, with original tags and packaging intact.

• Shipping Costs: Customers are responsible for return shipping costs.

• Packaging: Ensure returned items are well-packaged to avoid damage during transit.

• Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.

• Initiating a Return: Contact us at cs@everymarket.uk to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.

How to Return

• Method: Returns must be sent back by mail to the address provided in the return instructions.

Return Label

• Defective Products: Return labels are provided for defective items.

• Non-Defective Returns: Customers are responsible for obtaining their return shipping label.

Product Conditions for Return

• Eligible Products: Returns are only accepted for items in new condition.

Nonreturnable Items

Certain items are not eligible for return:

• Electronic devices after 30 days (e.g., computers, laptops, Kindles)

• Gift cards, prepaid game cards

• Perishable goods, live insects, some jewelry, some health and personal care items

• Customized or personalized products

• Items with special shipping restrictions

Refund Policy

• Window: Eligible products may be returned within 30 days of delivery for a refund.

• Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.

• Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.

Claims

Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue. For claims, contact our support team with details of the issue.

Exchange Policy

For the quickest service, return your original item and place a new order for the desired product once your return is accepted.

Return Address

EveryMarket Customer Service 22 Larch End, Uckfield, TN22 5GE

Customer Support

Available 24/7 for any questions or assistance needed:

• Email: cs@everymarket.uk