COCOONORIGINAL Cocoon Pomelo Hair Mask 6.76 fl oz
- GOODBYE BAD HAIR DAYS IN JUST 5 MINUTES - our hair mask doesn't just make your hair look, feel, and smell better, but it dramatically improves the HEALTH of your hair too. Significantly improves hair shedding, repairs damage caused by styling, heat, bleach, and too much coloring. And you can see and feel the difference just after just a short period of time!
- GOOD FOR YOUR HAIR AND THE PLANET - unlike other cheap hair care products that use harmful ingredients, Cocoon Pomelo Hair Mask contains nothing but goodness with ZERO nasties. It's 100% vegan, cruelty-free, PETA approved, sulfate-free, paraben-free, and phthalate-free with the power of POMELO EXTRACT and other extremely potent and safe natural ingredients sourced exclusively from Vietnam to transform your hair into smoother and thicker locks.
- AWARD-WINNING, INFLUENCER APPROVED HAIRCARE PRODUCT FINALLY ARRIVED - Voted the best by beauty magazines & bloggers, loved by influencers, and raved about by customers - our Pomelo Hair Mask has won hearts and accolades from all corners of the beauty world
- REAL HAIR TRANSFORMATION - 100% vegan products are mild? Think again. This hair mask just works. Customers and influencers alike are raving about Cocoon's incredible effects, with many calling it the "best hair mask ever" that "works miracles" and is a "holy grail of hair care." And it's suitable for all hair types. Whether you're struggling with split ends, breakage, or just hair that won't grow, our Pomelo Hair Mask is the solution you've been searching for.
- LEADER IN VEGAN COSMETICS - COCOON offers a range of products that are free from harmful chemicals, cruelty-free, and packed with antioxidants, vitamins, and minerals. We use only the finest, sustainably-sourced ingredients, carefully selected for their ability to nourish, protect, and rejuvenate the skin. We want to help you feel confident and beautiful in your own skin, just as a butterfly emerges from its cocoon, ready to take on the world with grace and beauty.
- Manufacturer: COCOONORIGINAL
- Size: 6.76 Fl Oz (Pack of 1)
Formulated with traditional Vietnamese pomelo oil extract, Vitamin B5 and Xylishine, this hair mask helps reduce hair fall, provide hydration while soften and strengthen hair strands. Scientifically formulated to deeply repair and restore in just 5 minutes! Hair repair powerblend of active ingredients: pomelo oil extract, Vitamin B5 (D-panthenol) and Xylishine. Reduce hair damage and repair hair weakened by heat, chemical damage and color. Hair is completely restored and cracks are repaired from first use for healthier, smoother, softer hair. Clinically proven: improves hair strength by 75% and reduces damage by up to 55%.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- GOODBYE BAD HAIR DAYS IN JUST 5 MINUTES - our hair mask doesn't just make your hair look, feel, and smell better, but it dramatically improves the HEALTH of your hair too. Significantly improves hair shedding, repairs damage caused by styling, heat, bleach, and too much coloring. And you can see and feel the difference just after just a short period of time!
- GOOD FOR YOUR HAIR AND THE PLANET - unlike other cheap hair care products that use harmful ingredients, Cocoon Pomelo Hair Mask contains nothing but goodness with ZERO nasties. It's 100% vegan, cruelty-free, PETA approved, sulfate-free, paraben-free, and phthalate-free with the power of POMELO EXTRACT and other extremely potent and safe natural ingredients sourced exclusively from Vietnam to transform your hair into smoother and thicker locks.
- AWARD-WINNING, INFLUENCER APPROVED HAIRCARE PRODUCT FINALLY ARRIVED - Voted the best by beauty magazines & bloggers, loved by influencers, and raved about by customers - our Pomelo Hair Mask has won hearts and accolades from all corners of the beauty world
- REAL HAIR TRANSFORMATION - 100% vegan products are mild? Think again. This hair mask just works. Customers and influencers alike are raving about Cocoon's incredible effects, with many calling it the "best hair mask ever" that "works miracles" and is a "holy grail of hair care." And it's suitable for all hair types. Whether you're struggling with split ends, breakage, or just hair that won't grow, our Pomelo Hair Mask is the solution you've been searching for.
- LEADER IN VEGAN COSMETICS - COCOON offers a range of products that are free from harmful chemicals, cruelty-free, and packed with antioxidants, vitamins, and minerals. We use only the finest, sustainably-sourced ingredients, carefully selected for their ability to nourish, protect, and rejuvenate the skin. We want to help you feel confident and beautiful in your own skin, just as a butterfly emerges from its cocoon, ready to take on the world with grace and beauty.
- Manufacturer: COCOONORIGINAL
- Size: 6.76 Fl Oz (Pack of 1)
Formulated with traditional Vietnamese pomelo oil extract, Vitamin B5 and Xylishine, this hair mask helps reduce hair fall, provide hydration while soften and strengthen hair strands. Scientifically formulated to deeply repair and restore in just 5 minutes! Hair repair powerblend of active ingredients: pomelo oil extract, Vitamin B5 (D-panthenol) and Xylishine. Reduce hair damage and repair hair weakened by heat, chemical damage and color. Hair is completely restored and cracks are repaired from first use for healthier, smoother, softer hair. Clinically proven: improves hair strength by 75% and reduces damage by up to 55%.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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