Doona Lab - SensAlert Child Car Seat Alert Solution - App Included
- Ensuring Peace of Mind - SensAlert is the only child car seat alert solution that combines technology and safety to offer parents peace of mind in any vehicle. With three incremental levels of alert, the cloud-based system sends push notifications and calls, so it does not depend on the phone’s signal or status.
- Safety at Your Fingertips - SensAlert is connected through Bluetooth technology to the caregiver’s smartphone. Doona app is running on the caregiver’s smartphone (app available for Android and iOS systems) and operates seamlessly with other devices without interference.
- Sharing SensAlert - SensAlert can be shared with up to 3 people simultaneously. Each user can choose up to 5 emergency contacts in the app. The system provides the emergency contacts with the GPS location.
- Easy Installation - The pad fits easily on the bottom of the carseat with a hole for the buckle to come through. It is designed to fit most car seats for children (all groups) and boosters seats.
- Durable & Comfortable - SensAlert has a foam padding making it comfortable for your little one to sit on, and has a removable cover that is machine washable, making it a breeze to keep clean.
- Manufacturer: Doona
- Model Number: SP198-99-001-099
- Package Quantity: 1
- Part Number: SP198-99-001-099
Discover the latest child car seat alert solution developed by Doona Lab - SensAlert. SensAlert combines Bluetooth technology and the Doona app to provide a comprehensive child safety solution. In the event that a child is left unattended in the car, SensAlert activates a three-level alert system. Through push notifications, it keeps you informed when your child is placed into or removed from their car seat, as well as if the car is left unattended while the child is still inside. Prompt action is essential, as it takes only a few minutes for extreme temperatures, whether hot or cold, to affect a child. Even if your phone is out of range, SensAlert ensures that you receive a push notification, keeping you informed and alert. If left unanswered, the system will initiate a phone call to notify you, and if necessary, emergency contacts will be informed, creating a continuous loop until the alert is acknowledged. The SensAlert app allows you to connect up to 3 devices and specify up to 5 emergency contacts for notification. Designed to help parents and caregivers in their daily lives, this product provides a valuable safety net.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- Ensuring Peace of Mind - SensAlert is the only child car seat alert solution that combines technology and safety to offer parents peace of mind in any vehicle. With three incremental levels of alert, the cloud-based system sends push notifications and calls, so it does not depend on the phone’s signal or status.
- Safety at Your Fingertips - SensAlert is connected through Bluetooth technology to the caregiver’s smartphone. Doona app is running on the caregiver’s smartphone (app available for Android and iOS systems) and operates seamlessly with other devices without interference.
- Sharing SensAlert - SensAlert can be shared with up to 3 people simultaneously. Each user can choose up to 5 emergency contacts in the app. The system provides the emergency contacts with the GPS location.
- Easy Installation - The pad fits easily on the bottom of the carseat with a hole for the buckle to come through. It is designed to fit most car seats for children (all groups) and boosters seats.
- Durable & Comfortable - SensAlert has a foam padding making it comfortable for your little one to sit on, and has a removable cover that is machine washable, making it a breeze to keep clean.
- Manufacturer: Doona
- Model Number: SP198-99-001-099
- Package Quantity: 1
- Part Number: SP198-99-001-099
Discover the latest child car seat alert solution developed by Doona Lab - SensAlert. SensAlert combines Bluetooth technology and the Doona app to provide a comprehensive child safety solution. In the event that a child is left unattended in the car, SensAlert activates a three-level alert system. Through push notifications, it keeps you informed when your child is placed into or removed from their car seat, as well as if the car is left unattended while the child is still inside. Prompt action is essential, as it takes only a few minutes for extreme temperatures, whether hot or cold, to affect a child. Even if your phone is out of range, SensAlert ensures that you receive a push notification, keeping you informed and alert. If left unanswered, the system will initiate a phone call to notify you, and if necessary, emergency contacts will be informed, creating a continuous loop until the alert is acknowledged. The SensAlert app allows you to connect up to 3 devices and specify up to 5 emergency contacts for notification. Designed to help parents and caregivers in their daily lives, this product provides a valuable safety net.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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