EOX 4 Pcs 24 Inch Plastic Moss Pole for Plants Monstera, Climbing Plants, Plant Support for Indoor Plants Work with Sphagnum Moss
- [Train Your Plants to Grow upwards] The sphagnum moss pole greatly helps climbing indoor potted plants with aerial roots overcome the difficulty of growing vertically towards sunlight and develop more, larger and greener leaves.
- 【Climate Pledge Friendly】EOX plastic moss pole has been recognized with improvements in at least one aspect of sustainability. When you support EOX plastic moss pole, you're not just acquiring a practical climbing plant support, you're participating in a collective effort to advance environmental responsibility. We believe that through this collaboration, we can co-create a greener future for all.
- [Create an Ideal Growth Environment] We strongly suggest using sphagnum moss (NOT INCLUDED) with our plant sticks for best effect because it can provide water and micronutrients for creeping plants for a long time. Besides, our product will not end up rotting even if it stuck inside the soil for too long.
- [Create an Ideal Growth Environment] We strongly suggest using sphagnum moss (NOT INCLUDED) with our plant sticks for best effect because it can provide water and micronutrients for creeping plants for a long time. Besides, our product will not end up rotting even if it stuck inside the soil for too long.
- [Assembly Tips] EOX plant pole has TWO crease lines that you need to FOLD along to make a semi-cylindrical (D-shape) moss pole. DON’T NOT roll it directly into a cylinder! If you have any assembly issues please refer to the installation video on our listing page or contact us directly.
- [Simple Method of Use] First, Place the moss pole at the bottom of an empty pot. Place the climbing plant in next and tie it against the plant support stake. And finally, fill in with your potting mix! Next, cut garden ties to secure your plant's stems to the moss stick. Besides, it only takes you a few minutes to assemble our moss pole following instructions or video.
- Color: Clear
- Manufacturer: EOX
- Model Number: EXMS02
- Size: 4 PACK
- Style: Tube
Package includes:
2pcs 24 Inch plastic moss poles
6pcs L-shaped staples
1pcs 5 feet garden tie
Warm tips:
1. The sphagnum moss needs to be bought by yourself.
2. Water moss is usually in a dry state after you buy it, so you need to put it in water and let it fully absorb water. After soaking, squeeze out the excess water from the moss but do not dry them.
How to use:
Step 1: Place the moss pole and your plant in an empty pot
Step 2: Fill the pot with soil suitable for your plant and pile the sphagnum moss into the moss pole.
Step 3: Secure your plant to the moss post with green ties
Step 4: Use L-shaped nails to fix the bottom of the moss pole
Benefits of Our Moss Pole:
1. Provide support for climbing plants to grow upwards.
2. Supply moisture to the plant.
3. Help plants grow more and larger leaves.
4. A space efficient solution.
5. Make unruly plants look really good.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- [Train Your Plants to Grow upwards] The sphagnum moss pole greatly helps climbing indoor potted plants with aerial roots overcome the difficulty of growing vertically towards sunlight and develop more, larger and greener leaves.
- 【Climate Pledge Friendly】EOX plastic moss pole has been recognized with improvements in at least one aspect of sustainability. When you support EOX plastic moss pole, you're not just acquiring a practical climbing plant support, you're participating in a collective effort to advance environmental responsibility. We believe that through this collaboration, we can co-create a greener future for all.
- [Create an Ideal Growth Environment] We strongly suggest using sphagnum moss (NOT INCLUDED) with our plant sticks for best effect because it can provide water and micronutrients for creeping plants for a long time. Besides, our product will not end up rotting even if it stuck inside the soil for too long.
- [Create an Ideal Growth Environment] We strongly suggest using sphagnum moss (NOT INCLUDED) with our plant sticks for best effect because it can provide water and micronutrients for creeping plants for a long time. Besides, our product will not end up rotting even if it stuck inside the soil for too long.
- [Assembly Tips] EOX plant pole has TWO crease lines that you need to FOLD along to make a semi-cylindrical (D-shape) moss pole. DON’T NOT roll it directly into a cylinder! If you have any assembly issues please refer to the installation video on our listing page or contact us directly.
- [Simple Method of Use] First, Place the moss pole at the bottom of an empty pot. Place the climbing plant in next and tie it against the plant support stake. And finally, fill in with your potting mix! Next, cut garden ties to secure your plant's stems to the moss stick. Besides, it only takes you a few minutes to assemble our moss pole following instructions or video.
- Color: Clear
- Manufacturer: EOX
- Model Number: EXMS02
- Size: 4 PACK
- Style: Tube
Package includes:
2pcs 24 Inch plastic moss poles
6pcs L-shaped staples
1pcs 5 feet garden tie
Warm tips:
1. The sphagnum moss needs to be bought by yourself.
2. Water moss is usually in a dry state after you buy it, so you need to put it in water and let it fully absorb water. After soaking, squeeze out the excess water from the moss but do not dry them.
How to use:
Step 1: Place the moss pole and your plant in an empty pot
Step 2: Fill the pot with soil suitable for your plant and pile the sphagnum moss into the moss pole.
Step 3: Secure your plant to the moss post with green ties
Step 4: Use L-shaped nails to fix the bottom of the moss pole
Benefits of Our Moss Pole:
1. Provide support for climbing plants to grow upwards.
2. Supply moisture to the plant.
3. Help plants grow more and larger leaves.
4. A space efficient solution.
5. Make unruly plants look really good.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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