EyeGiene Self Heating Eye Mask | Warm Eye Compress for Dry Eyes | Reusable Stye Eye Compress | Heated Eye Masks for Dry Eyes | Hot Compress for Eye | Dry Eye Mask
- EyeGiene WAFERS: With EyeGiene there's no need to waste time with microwaves, water, or stoves. Our portable travel-ready solution uses sealed warming wafers which start heating up to the perfect therapeutic temperature as soon as they're removed from the pouch.
- THERAPEUTIC APPLICABILITY: The EyeGiene fits into HSA and FSA plans! Our system delivers the perfect pressure and levels of heating for relief from dry eyes, styes, blepharitis, chalazia, meibomian gland dysfunction, fatigue, strain, and more!
- THE EASIEST TO USE: Just tear open a pouch and insert these wafers into the EyeGiene Compress. The wafers will heat themselves to the perfect temperature. These wafers are designed to deliver 30-45 minutes of heat rejuvenating the eyes.
- THE MOST CONVENIENT: EyeGiene wafers can be used anywhere, anytime, with no preparation! It's the simple natural way to sooth eye strain and eye conditions with your own EyeGiene compress at home. This refill set include 30 pairs of wafers.
- SAFE NATURAL RELIEF: EyeGiene was started to provide safe natural relief to sufferers of dry eyes. Our treatment was created by board-certified ophthalmologist Barry J. Linder to meet patients’ needs in a convenient, comfortable, safe and effective way.
- Color: White
- Manufacturer: Eyedetec Medical, Inc.
- Package Quantity: 30
- Part Number: EIR-A05
- Size: 30 Count (Pack of 1)
- Style: 30 Pair Refill
EyeGiene: 30 Pairs of Warming Wafers for the EyeGiene System
We often ignore the dryness, eye strain, and fatigue that causes pain, stress, headaches, and more. Get your eyes the relief they need with EyeGiene.
With EyeGiene there's no need to fuss with microwaving, boiling hot water, or heating your compress yourself. The simple portable eye wafer system heats itself to the perfect temperature as soon as you take it out of the package. Just insert one eye wafer into each pad of the EyeGiene mask and adjust the mask to the perfect snugness. Then just sit back and relax as the perfect temperature and pressure gives you a spa-quality treatment
HSA and FSA Applicable The EyeGiene qualifies for Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
The EyeGiene System
The EyeGiene treatment is the creation of board-certified ophthalmologist Dr. Barry J. Linder. Our goal is to provide safe natural relief for those who suffer from dry eyes in a convenient, comfortable way. Our heating system ensures that our compresses always reach the perfect therapeutic temperature and deliver the most effective relief possible. Feel the magic of EyeGiene!
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- EyeGiene WAFERS: With EyeGiene there's no need to waste time with microwaves, water, or stoves. Our portable travel-ready solution uses sealed warming wafers which start heating up to the perfect therapeutic temperature as soon as they're removed from the pouch.
- THERAPEUTIC APPLICABILITY: The EyeGiene fits into HSA and FSA plans! Our system delivers the perfect pressure and levels of heating for relief from dry eyes, styes, blepharitis, chalazia, meibomian gland dysfunction, fatigue, strain, and more!
- THE EASIEST TO USE: Just tear open a pouch and insert these wafers into the EyeGiene Compress. The wafers will heat themselves to the perfect temperature. These wafers are designed to deliver 30-45 minutes of heat rejuvenating the eyes.
- THE MOST CONVENIENT: EyeGiene wafers can be used anywhere, anytime, with no preparation! It's the simple natural way to sooth eye strain and eye conditions with your own EyeGiene compress at home. This refill set include 30 pairs of wafers.
- SAFE NATURAL RELIEF: EyeGiene was started to provide safe natural relief to sufferers of dry eyes. Our treatment was created by board-certified ophthalmologist Barry J. Linder to meet patients’ needs in a convenient, comfortable, safe and effective way.
- Color: White
- Manufacturer: Eyedetec Medical, Inc.
- Package Quantity: 30
- Part Number: EIR-A05
- Size: 30 Count (Pack of 1)
- Style: 30 Pair Refill
EyeGiene: 30 Pairs of Warming Wafers for the EyeGiene System
We often ignore the dryness, eye strain, and fatigue that causes pain, stress, headaches, and more. Get your eyes the relief they need with EyeGiene.
With EyeGiene there's no need to fuss with microwaving, boiling hot water, or heating your compress yourself. The simple portable eye wafer system heats itself to the perfect temperature as soon as you take it out of the package. Just insert one eye wafer into each pad of the EyeGiene mask and adjust the mask to the perfect snugness. Then just sit back and relax as the perfect temperature and pressure gives you a spa-quality treatment
HSA and FSA Applicable The EyeGiene qualifies for Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
The EyeGiene System
The EyeGiene treatment is the creation of board-certified ophthalmologist Dr. Barry J. Linder. Our goal is to provide safe natural relief for those who suffer from dry eyes in a convenient, comfortable way. Our heating system ensures that our compresses always reach the perfect therapeutic temperature and deliver the most effective relief possible. Feel the magic of EyeGiene!
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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