Hairstory New Wash ORIGINAL Hair Cleansing Cream + Purple Color Boost Set | For Blonde, Silver & Gray Hair | Tone Protection | Brass Free Hair & Natural Shimmer| Purple Shampoo & Conditioner Alternate
- EXTENDS TIME BETWEEN WASHES: Restore the natural balance of your scalp and enjoy longer periods between washes with the New Wash Original + Purple Color Boost Set. This set includes a convenient whisk and refillable jar, allowing you to easily mix the products and customize your hair care routine
- KEEP BLOND AND SILVER HAIR BRIGHT AND BRASS-FREE: Experience the power of gentle, color-preserving actives in New Wash coupled with a unique botanical complex in Purple Color Boost
- FORMULATED WITH CLEAN INGREDIENTS - Enjoy a clean formula that neutralizes brassiness, reduces yellowing, and restores natural shine. Our formula features no detergents, sulfates, parabens, or silicones
- NON-TOXIC INGREDIENTS NEVER TESTED ON ANIMALS: Our cruelty-free formula includes a combination of natural essential oils and naturally-derived saturated cleansers. All products are biodegradable & free of synthetic fragrances
- SAVE MONEY, STOP BUYING EXPENSIVE NAME BRANDS: You’re wasting hundreds of dollars on professional brand name products that damage your hair. New Wash gives you soft, cooperative, silky smooth and consistent texture without breaking the bank
- Size: 4.18 Fl Oz (Pack of 2)
Experience the ultimate hair care routine with the New Wash Original + Purple Color Boost Set. This powerful duo is designed to enhance your hair color, restore natural shine, and simplify your hair care routine. The set includes the New Wash Original, a revolutionary cleanser that extends the time between washes by restoring the natural balance of your scalp. It's formulated with clean ingredients and free from detergents, sulfates, parabens, and silicones. Say goodbye to brassiness and yellowing with the Purple Color Boost, featuring a unique botanical complex. Lavender, rosemary, and violet extracts rich in antioxidant phytochemicals neutralize brassiness and reduce yellow tones in white, gray, and blond hair. The New Wash Original + Purple Color Boost Set is perfect for those seeking a healthier way to boost their hair color and maintain bright, brass-free blond and silver hair. This set not only improves color without damaging detergents but also doubles color protection and restores natural shine. Simplify your routine by replacing both your shampoo and conditioner, all while giving your color a boost and nourishing your hair. To make your hair care routine even easier, the set includes a refillable jar and a whisk for effortless mixing. Customizing your hair care has never been this convenient. Experience the difference of this nourishing hair care routine. Say goodbye to flakes and scalp irritation as the set cleanses, hydrates, and moisturizes your hair. Fight frizz, promote volume, and enjoy a gentle scalp massage with the soft silicone brush bristles that also protect your scalp. Upgrade your hair care routine with the New Wash Original + Purple Color Boost Set. Transform your hair with vibrant color, restored shine, and a simplified regimen. Embrace healthier, beautiful hair today.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- EXTENDS TIME BETWEEN WASHES: Restore the natural balance of your scalp and enjoy longer periods between washes with the New Wash Original + Purple Color Boost Set. This set includes a convenient whisk and refillable jar, allowing you to easily mix the products and customize your hair care routine
- KEEP BLOND AND SILVER HAIR BRIGHT AND BRASS-FREE: Experience the power of gentle, color-preserving actives in New Wash coupled with a unique botanical complex in Purple Color Boost
- FORMULATED WITH CLEAN INGREDIENTS - Enjoy a clean formula that neutralizes brassiness, reduces yellowing, and restores natural shine. Our formula features no detergents, sulfates, parabens, or silicones
- NON-TOXIC INGREDIENTS NEVER TESTED ON ANIMALS: Our cruelty-free formula includes a combination of natural essential oils and naturally-derived saturated cleansers. All products are biodegradable & free of synthetic fragrances
- SAVE MONEY, STOP BUYING EXPENSIVE NAME BRANDS: You’re wasting hundreds of dollars on professional brand name products that damage your hair. New Wash gives you soft, cooperative, silky smooth and consistent texture without breaking the bank
- Size: 4.18 Fl Oz (Pack of 2)
Experience the ultimate hair care routine with the New Wash Original + Purple Color Boost Set. This powerful duo is designed to enhance your hair color, restore natural shine, and simplify your hair care routine. The set includes the New Wash Original, a revolutionary cleanser that extends the time between washes by restoring the natural balance of your scalp. It's formulated with clean ingredients and free from detergents, sulfates, parabens, and silicones. Say goodbye to brassiness and yellowing with the Purple Color Boost, featuring a unique botanical complex. Lavender, rosemary, and violet extracts rich in antioxidant phytochemicals neutralize brassiness and reduce yellow tones in white, gray, and blond hair. The New Wash Original + Purple Color Boost Set is perfect for those seeking a healthier way to boost their hair color and maintain bright, brass-free blond and silver hair. This set not only improves color without damaging detergents but also doubles color protection and restores natural shine. Simplify your routine by replacing both your shampoo and conditioner, all while giving your color a boost and nourishing your hair. To make your hair care routine even easier, the set includes a refillable jar and a whisk for effortless mixing. Customizing your hair care has never been this convenient. Experience the difference of this nourishing hair care routine. Say goodbye to flakes and scalp irritation as the set cleanses, hydrates, and moisturizes your hair. Fight frizz, promote volume, and enjoy a gentle scalp massage with the soft silicone brush bristles that also protect your scalp. Upgrade your hair care routine with the New Wash Original + Purple Color Boost Set. Transform your hair with vibrant color, restored shine, and a simplified regimen. Embrace healthier, beautiful hair today.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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