Hicarer 2 Pcs Jade Eye Mask Rose Green Jade Stone Eye Mask Facial Cooling Mask for Alleviate Puffiness Massage Relax Wrinkles Relieve Migraine Meditation Beauty
- What You Will Receive: there are 2 pieces of eye masks in the package, 2 colors in total, including light green and rose quartz, can satisfy your daily use and replacement demands, and you can also share them with your family and friends
- Appropriate Size: the cooling eye masks are about 10.24 x 3.54 inches/ 26 x 9 cm, appropriate to cover your eyes, can help to relax your eyes after a tired day's work, bringing you a good using experience
- Jade and Crystal Materials: the light green eye mask is made of jade, and the rose quartz eye mask is made of crystal, cool and comfortable to relieve eyes fatigue, wrinkles and redness, and also have obvious effects on migraine, so you can use them safely
- A Delicate Polishing and Design Process: the sleep eye masks have a delicate polishing and design process, smooth and no burrs, not easy to scratch your eyes skin, and the jade and crystal particles are closely connected, which helps to prevent your eyes from being disturbed by outside light
- Method of Application: the massaging eye mask can be applied directly, or you can also put it in the refrigerator for 10 minutes before use in summer, which can improve the cooling effect; Please note that you can clean it with warm water after use and then keep it properly
- Manufacturer: Hicarer
Features: Use for many times: The reusable eye mask can be applied for many times, so you can keep it at home for use when your eyes are tired or uncomfortable. Easy to take: The cold eyes masks are easy to take with you to some places when you go out or travel with your family, friends or other people. They bring you much convenience in daily life. Specifications: Material: Light green eye mask: jade Rose quartz eye mask: crystal Color: light green and rose quartz Size: about 10.24 x 3.54 inches/ 26 x 9 cm Package includes: 1 x Jade eye mask 1 x Crystal eye mask Notes: Manual measurement, please allow slight errors on size. The color may exist a slight difference due to different screen displays.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- What You Will Receive: there are 2 pieces of eye masks in the package, 2 colors in total, including light green and rose quartz, can satisfy your daily use and replacement demands, and you can also share them with your family and friends
- Appropriate Size: the cooling eye masks are about 10.24 x 3.54 inches/ 26 x 9 cm, appropriate to cover your eyes, can help to relax your eyes after a tired day's work, bringing you a good using experience
- Jade and Crystal Materials: the light green eye mask is made of jade, and the rose quartz eye mask is made of crystal, cool and comfortable to relieve eyes fatigue, wrinkles and redness, and also have obvious effects on migraine, so you can use them safely
- A Delicate Polishing and Design Process: the sleep eye masks have a delicate polishing and design process, smooth and no burrs, not easy to scratch your eyes skin, and the jade and crystal particles are closely connected, which helps to prevent your eyes from being disturbed by outside light
- Method of Application: the massaging eye mask can be applied directly, or you can also put it in the refrigerator for 10 minutes before use in summer, which can improve the cooling effect; Please note that you can clean it with warm water after use and then keep it properly
- Manufacturer: Hicarer
Features: Use for many times: The reusable eye mask can be applied for many times, so you can keep it at home for use when your eyes are tired or uncomfortable. Easy to take: The cold eyes masks are easy to take with you to some places when you go out or travel with your family, friends or other people. They bring you much convenience in daily life. Specifications: Material: Light green eye mask: jade Rose quartz eye mask: crystal Color: light green and rose quartz Size: about 10.24 x 3.54 inches/ 26 x 9 cm Package includes: 1 x Jade eye mask 1 x Crystal eye mask Notes: Manual measurement, please allow slight errors on size. The color may exist a slight difference due to different screen displays.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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