ICE Down Mini Ice Packs for Pain Relief, Cold Therapy Ice Packs, Great for Migraine, Face, Wrist, Knee, or Ankle, 5" L x 3" W, Set of 2
- MULTITARGET GEL ICE PACKS: Each reusable cold pack is ideal for targeting areas of the body that suffer injury or experience chronic or acute pain. Our cold packs offer extra lumbar support while sitting or lying down. Each pack measures 5" L x 3" W.
- DRUG-FREE PAIN RELIEF: Our flexible ice packs can easily be molded to any area of your body. The cold draws heat out of the affected area and helps to numb and dull body pain, all without the unpleasant side effects of medication.
- MEDICAL-GRADE: Our reusable cold packs are used worldwide by orthopedic surgical centers, physical therapy clinics, chiropractors, and hospitals. Our hospital-grade products recharge quickly and retain cold longer than any other cold therapy product.
- EASY TO USE & CLEAN: Our gel ice packs pair nicely with our wraps, which use adjustable hook-and-loop closures. Our wraps may be machine washed and air-dried. To clean our ice packs, wipe them with isopropyl alcohol or mild soap and water.
- I.C.E. DOWN: We manufacture our items in the USA. Our policy has been, and will remain, to produce the highest-quality, state-of-the-art healthcare products possible. Our medical products are the only ones of their kind that offer a 1-year warranty.
- Manufacturer: ICE DOWN
- Package Quantity: 1
- Part Number: 1350
- Size: Mini 2-Pack
I.C.E. DOWN ice packs work by drawing the heat out of an affected area of the body and creating an endorphin release. When they are used as cold compresses, they can help people who have experienced injury or surgery or who suffer from chronic or acute pain. The packs can be easily and securely wrapped around a target area to help provide relief, and they are portable and comfortable. When you are not using an ice pack, keep it in the freezer or refrigerator. Ice packs are sold separately or with neoprene wraps.
The gel used in our packs is non caustic, nonstaining, and completely safe for adults and children. Our ice packs can retain their cold for multiple treatments, and they are durable, washable, and easy to store for future use. Our multi pocket ice packs are double-walled, providing them with longevity and durability, and our comfortable wraps can be worn over clothing without getting your clothes wet. You can place our gel packs in the freezer or refrigerator for a quick recharge, but we recommend charging the cold packs in the refrigerator for use with children.
I.C.E. DOWN is the leader in applied cold therapy in the medical field. Our cold wraps are ideal for people suffering from back pain, migraines, knee pain, knee sprains, ankle sprains, elbow disorders, and cervical, thoracic, and lumbar strain. They are also great for postsurgical icing and for helping athletes with various joint ailments. More than 1,200 hospitals, physical therapy clinics, and chiropractors have chosen I.C.E. DOWN cold compression therapy.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- MULTITARGET GEL ICE PACKS: Each reusable cold pack is ideal for targeting areas of the body that suffer injury or experience chronic or acute pain. Our cold packs offer extra lumbar support while sitting or lying down. Each pack measures 5" L x 3" W.
- DRUG-FREE PAIN RELIEF: Our flexible ice packs can easily be molded to any area of your body. The cold draws heat out of the affected area and helps to numb and dull body pain, all without the unpleasant side effects of medication.
- MEDICAL-GRADE: Our reusable cold packs are used worldwide by orthopedic surgical centers, physical therapy clinics, chiropractors, and hospitals. Our hospital-grade products recharge quickly and retain cold longer than any other cold therapy product.
- EASY TO USE & CLEAN: Our gel ice packs pair nicely with our wraps, which use adjustable hook-and-loop closures. Our wraps may be machine washed and air-dried. To clean our ice packs, wipe them with isopropyl alcohol or mild soap and water.
- I.C.E. DOWN: We manufacture our items in the USA. Our policy has been, and will remain, to produce the highest-quality, state-of-the-art healthcare products possible. Our medical products are the only ones of their kind that offer a 1-year warranty.
- Manufacturer: ICE DOWN
- Package Quantity: 1
- Part Number: 1350
- Size: Mini 2-Pack
I.C.E. DOWN ice packs work by drawing the heat out of an affected area of the body and creating an endorphin release. When they are used as cold compresses, they can help people who have experienced injury or surgery or who suffer from chronic or acute pain. The packs can be easily and securely wrapped around a target area to help provide relief, and they are portable and comfortable. When you are not using an ice pack, keep it in the freezer or refrigerator. Ice packs are sold separately or with neoprene wraps.
The gel used in our packs is non caustic, nonstaining, and completely safe for adults and children. Our ice packs can retain their cold for multiple treatments, and they are durable, washable, and easy to store for future use. Our multi pocket ice packs are double-walled, providing them with longevity and durability, and our comfortable wraps can be worn over clothing without getting your clothes wet. You can place our gel packs in the freezer or refrigerator for a quick recharge, but we recommend charging the cold packs in the refrigerator for use with children.
I.C.E. DOWN is the leader in applied cold therapy in the medical field. Our cold wraps are ideal for people suffering from back pain, migraines, knee pain, knee sprains, ankle sprains, elbow disorders, and cervical, thoracic, and lumbar strain. They are also great for postsurgical icing and for helping athletes with various joint ailments. More than 1,200 hospitals, physical therapy clinics, and chiropractors have chosen I.C.E. DOWN cold compression therapy.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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