Luc Otto The Cold Pressed Clean Oil Cleanser for Softer Skin - Gentle Double Cleanse and Makeup Remover - Sunflower and Rose Oil with Vitamin C and Vitamin E
- TARGETED MELTY MAKEUP REMOVER: Dissolves even the most stubborn eye makeup and cakey foundation.
- DEEP CLEAN WHILE MOISTURIZING: Unlike makeup removing wipes and alcohol-based products, this won't strip your skin of its natural moisture and help restore your natural skin barrier.
- NON PORE CLOGGING: Won't break you out and even helps prevent pimples and blackheads by ensuring your pores are free from leftover makeup, sunscreen, and dirt.
- UNPROCESSED HIGH QUALITY INGREDIENTS: Cold-pressed unrefined sunflower seed oil provides a dollop of Vitamin E while the pure rose absolute gives your skin a much needed shot of Vitamin C. Together, this power couple reduces sun damage, improves the appearance of fine lines and wrinkles. and improves skin luminosity.
- VEGAN AND CRUELTY-FREE: Formulated using only vegan ingredients and tested using only cruelty-free methods.
- Color: Cold-Pressed Sunflower Gold
- Manufacturer: Luc Otto
- Package Quantity: 1
- Size: 1.7 Fl Oz (Pack of 1)
What it is: A noncomedogenic, lightweight face cleansing oil and makeup remover made of cold-pressed, unrefined sunflower oil and a dash of the world’s purest rose absolute. Skin Type: Normal, Dry, Combination, and Oily Skincare Concerns: Dryness, Dullness and uneven texture Formulation: Oil Suggested Usage: – Apply to dry skin and rinse with warm water. – Follow with a water-based cleanser for a double cleanse. – For external use only. Highlighted Ingredients: Cold-pressed unrefined sunflower oil: Packed with Vitamin E to reduce sun damage Rose absolute: Rich in vitamin C to improve skin luminosity Ingredient Callouts: This product is cruelty-free and vegan-friendly What Else You Need to Know: A super effective and melty makeup remover that moisturizes better than your best night cream. Luc Otto: We’re a bunch of ingredients obsessed nerds who scoured the earth to develop the highest quality formulations for your skin. The Cold Pressed Clean is our first product and we sourced the cold-pressed, unrefined sunflower oil and pure rose absolute from family-run producers in Bulgaria, where they've practiced sustainable farming for generations to extract the highest quality botanical oils in the world.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- TARGETED MELTY MAKEUP REMOVER: Dissolves even the most stubborn eye makeup and cakey foundation.
- DEEP CLEAN WHILE MOISTURIZING: Unlike makeup removing wipes and alcohol-based products, this won't strip your skin of its natural moisture and help restore your natural skin barrier.
- NON PORE CLOGGING: Won't break you out and even helps prevent pimples and blackheads by ensuring your pores are free from leftover makeup, sunscreen, and dirt.
- UNPROCESSED HIGH QUALITY INGREDIENTS: Cold-pressed unrefined sunflower seed oil provides a dollop of Vitamin E while the pure rose absolute gives your skin a much needed shot of Vitamin C. Together, this power couple reduces sun damage, improves the appearance of fine lines and wrinkles. and improves skin luminosity.
- VEGAN AND CRUELTY-FREE: Formulated using only vegan ingredients and tested using only cruelty-free methods.
- Color: Cold-Pressed Sunflower Gold
- Manufacturer: Luc Otto
- Package Quantity: 1
- Size: 1.7 Fl Oz (Pack of 1)
What it is: A noncomedogenic, lightweight face cleansing oil and makeup remover made of cold-pressed, unrefined sunflower oil and a dash of the world’s purest rose absolute. Skin Type: Normal, Dry, Combination, and Oily Skincare Concerns: Dryness, Dullness and uneven texture Formulation: Oil Suggested Usage: – Apply to dry skin and rinse with warm water. – Follow with a water-based cleanser for a double cleanse. – For external use only. Highlighted Ingredients: Cold-pressed unrefined sunflower oil: Packed with Vitamin E to reduce sun damage Rose absolute: Rich in vitamin C to improve skin luminosity Ingredient Callouts: This product is cruelty-free and vegan-friendly What Else You Need to Know: A super effective and melty makeup remover that moisturizes better than your best night cream. Luc Otto: We’re a bunch of ingredients obsessed nerds who scoured the earth to develop the highest quality formulations for your skin. The Cold Pressed Clean is our first product and we sourced the cold-pressed, unrefined sunflower oil and pure rose absolute from family-run producers in Bulgaria, where they've practiced sustainable farming for generations to extract the highest quality botanical oils in the world.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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