Medi Grade Cooling Eye Mask for Puffy Eyes, Allergies, Sinuses - Reusable Gel Eye Mask and Cooling Eye Pads with Thermo-bag for Dark Circles, Hangovers and Migraine Relief - Cold Eye Mask
- Refreshingly cold eye mask — Relish in an unparalleled cooling sensation with the Medi Grade eye cooling mask. Soft, lightweight, and pliable, our eye gel mask is perfect after a long day at work or for a relaxing day at home
- Adjustable Straps for Customized Fit – Thanks to its elasticated straps, our eye ice pack can be easily adjusted to your desired position. Our eye ice mask also contours around your eye area and stays in place throughout wear for maximum comfort
- Reversible design — Our eye ice pack is gentle on the skin. One side of the cold compress for eyes features cooling eye gel, and the other has plush fabric. You can choose either according to your preference - both provide unmatched eye mask cooling
- Complete reusable eye mask set — Our set includes 1 cold eye compress, 2 eye cooling pads, and a portable cooling storage bag. The bag not only helps keep your set contents colder for longer, but it’s also great for travel too
- Enhance self-care routine — Elevate your at-home spa sessions with our gel eye mask. Specially designed for pure comfort, this mask is an ideal choice for a soothing and refreshing eye care experience
- Manufacturer: FBGC
- Model Number: GEM01
- Package Quantity: 1
- Part Number: GEM01
Medi Grade Cooling Gel Eye Mask – Designed for your cooling comfort The Medi Grade Gel Mask for Eyes is a revolutionary freezer eye mask designed to provide a pleasant cooling effect specifically for your eyes and surrounding area. Its unique mould design helps it stay in place when worn, without slipping off, while still being soft and gentle against your skin. It's safe for use around your eyes, and the gel volume we have used in our product helps it stay colder for longer than many other cool compresses on the market. Perfect for long journeys, flights, or even after a long day at work, it is just what you need to elevate your skincare and self-care routine. Use this cooling ice eye mask for eyes to relax and unwind, anytime, anywhere! Product Features and Specifications ➤ Enhanced eye mask gel cooling performance for prolonged comfort ➤ Unique mould and easily adjustable elasticated straps for tailored frozen eye mask fit ➤ Reversible design – cool mask gel side provides deeper cooling sensation while fabric side allows for milder coldness ➤ Mask comes with cooling eye pads reusable set (2 pieces) and cooling storage bag. Our mask set makes for a great gift idea for men and women. ➤ Medi Grade Approved - Medi Grade only sell the highest quality, premium gel face mask cooling products Click 'Add to Basket' to get this premium eye ice mask for blissful relaxation, today.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- Refreshingly cold eye mask — Relish in an unparalleled cooling sensation with the Medi Grade eye cooling mask. Soft, lightweight, and pliable, our eye gel mask is perfect after a long day at work or for a relaxing day at home
- Adjustable Straps for Customized Fit – Thanks to its elasticated straps, our eye ice pack can be easily adjusted to your desired position. Our eye ice mask also contours around your eye area and stays in place throughout wear for maximum comfort
- Reversible design — Our eye ice pack is gentle on the skin. One side of the cold compress for eyes features cooling eye gel, and the other has plush fabric. You can choose either according to your preference - both provide unmatched eye mask cooling
- Complete reusable eye mask set — Our set includes 1 cold eye compress, 2 eye cooling pads, and a portable cooling storage bag. The bag not only helps keep your set contents colder for longer, but it’s also great for travel too
- Enhance self-care routine — Elevate your at-home spa sessions with our gel eye mask. Specially designed for pure comfort, this mask is an ideal choice for a soothing and refreshing eye care experience
- Manufacturer: FBGC
- Model Number: GEM01
- Package Quantity: 1
- Part Number: GEM01
Medi Grade Cooling Gel Eye Mask – Designed for your cooling comfort The Medi Grade Gel Mask for Eyes is a revolutionary freezer eye mask designed to provide a pleasant cooling effect specifically for your eyes and surrounding area. Its unique mould design helps it stay in place when worn, without slipping off, while still being soft and gentle against your skin. It's safe for use around your eyes, and the gel volume we have used in our product helps it stay colder for longer than many other cool compresses on the market. Perfect for long journeys, flights, or even after a long day at work, it is just what you need to elevate your skincare and self-care routine. Use this cooling ice eye mask for eyes to relax and unwind, anytime, anywhere! Product Features and Specifications ➤ Enhanced eye mask gel cooling performance for prolonged comfort ➤ Unique mould and easily adjustable elasticated straps for tailored frozen eye mask fit ➤ Reversible design – cool mask gel side provides deeper cooling sensation while fabric side allows for milder coldness ➤ Mask comes with cooling eye pads reusable set (2 pieces) and cooling storage bag. Our mask set makes for a great gift idea for men and women. ➤ Medi Grade Approved - Medi Grade only sell the highest quality, premium gel face mask cooling products Click 'Add to Basket' to get this premium eye ice mask for blissful relaxation, today.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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