Onsen Japanese Body Butter for Women - Skin Refinery Cream Natural and Organic Shea Butter Moisturizing Clear Skin Exfoliator with Coconut Oil and Vitamin E - 8.6 fl oz / 255 ml (Sandalwood)
- 【SMOOTH, SOFT AND GLOWING SKIN】– No matter what your skin type is, this body butter will glide over your skin giving it ounces of nourishment and moisturization. Reveal a glowing, younger healthy skin
- 【DEEPLY NOURISHES】– The natural & healthy ingredients penetrate deeply into skin cells. This body butter provides nourishment while making your skin feel good throughout the day
- 【CERTIFIED ORGANIC】– Like our other products, this body butter is filled with organic ingredients such as Shea Butter, Coconut Oil, Vitamin C, Vitamin E, Jojoba Seed Oil and our Micro Water Complex
- 【EASY TO USE】– Massage a generous amount of the body butter daily moisturizer into your skin and watch as the nourishing butter melts, leaving your skin plump in the process. Use as desired
- 【RELAX & ENJOY】- Experience Onsen with Confidence. If it doesn't exceed your expectations, email us for a refund – keep the product as our gift.
- Manufacturer: Onsen Secret
- Model Number: JBB-S
- Part Number: JBB-S
- Size: 8.6 Ounce (Pack of 1)
onsen secret body scrub body butter body skin care products lotion body scrubs body butter for women body scrub body butter scrub body lotion aromatherapy lotion renew lotion stress relief lotion ultra healing lotion body wash moroccan rose eucalyptus lotion shea moisture body scrub body butter body cream scrub shea butter oil body mint body butter shea body butter lotion natural shea butter body scrub moroccan rose shea butter cream lotion original scent stress relief lotion raw sugar body butter rose body oil lip scrub vanilla body butter rose body lotion face scrub exfoliating body scrub rose trees moroccan rose sugar scrub cotton candy scrub tea sugar scrub travel kit body butter shea butter body butter lip butter morrocan rose rose body scrub lotion shea butter scrub tropical mango body scrub shea butter moisturizer productos para cuidado de piel she butter wild madagascar vanilla sugar scrub moroccan rose tahitian vanilla bean whipped body butter oil pure fiji body butter body butter vanilla organic ingredients Japanese botanicals Onsen Hot Spring Minerals Rice Bran Oil Butter Concoction Cocoa Shea Coconut Honey Beeswax vitamin c vitamin a vitamin e Kuko Goji Berry Lavender Oil hydrating daily hydration sandalwood ylang ylang extra dry skin sensitive skin stretch marks anti cellulite cracked skin parched skin soothes hydrates soothes & hydrates rich & light cocoa butter shea butter hyaluronic acid cedar wood massage warm romantic floral luxurious rich hydrator buttery formula
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- 【SMOOTH, SOFT AND GLOWING SKIN】– No matter what your skin type is, this body butter will glide over your skin giving it ounces of nourishment and moisturization. Reveal a glowing, younger healthy skin
- 【DEEPLY NOURISHES】– The natural & healthy ingredients penetrate deeply into skin cells. This body butter provides nourishment while making your skin feel good throughout the day
- 【CERTIFIED ORGANIC】– Like our other products, this body butter is filled with organic ingredients such as Shea Butter, Coconut Oil, Vitamin C, Vitamin E, Jojoba Seed Oil and our Micro Water Complex
- 【EASY TO USE】– Massage a generous amount of the body butter daily moisturizer into your skin and watch as the nourishing butter melts, leaving your skin plump in the process. Use as desired
- 【RELAX & ENJOY】- Experience Onsen with Confidence. If it doesn't exceed your expectations, email us for a refund – keep the product as our gift.
- Manufacturer: Onsen Secret
- Model Number: JBB-S
- Part Number: JBB-S
- Size: 8.6 Ounce (Pack of 1)
onsen secret body scrub body butter body skin care products lotion body scrubs body butter for women body scrub body butter scrub body lotion aromatherapy lotion renew lotion stress relief lotion ultra healing lotion body wash moroccan rose eucalyptus lotion shea moisture body scrub body butter body cream scrub shea butter oil body mint body butter shea body butter lotion natural shea butter body scrub moroccan rose shea butter cream lotion original scent stress relief lotion raw sugar body butter rose body oil lip scrub vanilla body butter rose body lotion face scrub exfoliating body scrub rose trees moroccan rose sugar scrub cotton candy scrub tea sugar scrub travel kit body butter shea butter body butter lip butter morrocan rose rose body scrub lotion shea butter scrub tropical mango body scrub shea butter moisturizer productos para cuidado de piel she butter wild madagascar vanilla sugar scrub moroccan rose tahitian vanilla bean whipped body butter oil pure fiji body butter body butter vanilla organic ingredients Japanese botanicals Onsen Hot Spring Minerals Rice Bran Oil Butter Concoction Cocoa Shea Coconut Honey Beeswax vitamin c vitamin a vitamin e Kuko Goji Berry Lavender Oil hydrating daily hydration sandalwood ylang ylang extra dry skin sensitive skin stretch marks anti cellulite cracked skin parched skin soothes hydrates soothes & hydrates rich & light cocoa butter shea butter hyaluronic acid cedar wood massage warm romantic floral luxurious rich hydrator buttery formula
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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