R.E.M Spring Jade Roller and Gua Sha - Spa Grade Face Roller Massager and Gua Sha Massage Tool Set. 100% Authentic Jade Stone. Reduces Puffiness, Wrinkles and Reveals Your Natural Glow
- The authentic Jade Roller experience - Whisper quiet, silky smooth jade stone, built to last for years. Quality you can trust, results you can see
- Let the day's stress melt away - Our handcrafted facial roller depuffs, massages and tones your face professionally. Use it on the forehead, chin, cheeks, jawline, neck and under the eye
- Reveal your natural glow - Gua sha facial tools relieve tension, sculpt your skin and increase circulation. Unlock their secret with our included guasha expert video guide
- Step by step instructions - Our jade roller and gua sha set comes with a complete, easy to follow practical guide. Take the guesswork out and get the most out of these rejuvenating skin care tools
- We are a woman-owned, US based business - Our team is small but with a big heart, and we will go above and beyond to make you happy. Email or call us anytime, and get the support your deserve
- Color: Green
- Manufacturer: R.E.M Spring
- Package Quantity: 1
- Part Number: 9255
- Size: 2 Count (Pack of 1)
- Style: Rustic
Jade Roller (rodillo de jade facial) - Used by Chinese empresses to smooth their complexions centuries ago, this natural beauty tool is considered one of the first facial skin care products. This natural skincare tool is used today by professional estheticians as a natural facial massager. Naturally free of chemicals, and irritants, this skin roller is the ultimate face massager for women and men.
Gua Sha stone - Our facial kit wouldn't be complete without this natural wonder-stone. Also considered one of the first beauty products, this amazingly effective tool scrapes away tension in the jaw muscles and stimulates blood flow and detoxification to reveal your natural glow.
The complete guide - How to use the face roller (the large stone), and the eye roller (the small stone) to get the best results? What are the benefits of a using a cold face roller, when should you place it in the fridge and what is "the ice trick"? Can you use the rollers to apply your natural skin care products, masks, serum or facial cream? What is lymphatic drainage and how to use it to cleanse my face from the inside? What makes a real jade roller real? and much more..
About Bavooa Skincare - with 15 years of experience and after changing how women around the world remove facial hair with the R.E.M Spring, we are now on a mission to help women bring back their natural glow. We are proud to bring you one of highest quality Jade Roller sets on the market, at an affordable price, and help you reveal its healing secrets and relaxing benefits. We stand behind the quality of our products and offer an unparalleled replacement and return policy. Our team is small but with a big heart, and we're always an email or phone call away.
Proudly a US based, woman-owned business.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- The authentic Jade Roller experience - Whisper quiet, silky smooth jade stone, built to last for years. Quality you can trust, results you can see
- Let the day's stress melt away - Our handcrafted facial roller depuffs, massages and tones your face professionally. Use it on the forehead, chin, cheeks, jawline, neck and under the eye
- Reveal your natural glow - Gua sha facial tools relieve tension, sculpt your skin and increase circulation. Unlock their secret with our included guasha expert video guide
- Step by step instructions - Our jade roller and gua sha set comes with a complete, easy to follow practical guide. Take the guesswork out and get the most out of these rejuvenating skin care tools
- We are a woman-owned, US based business - Our team is small but with a big heart, and we will go above and beyond to make you happy. Email or call us anytime, and get the support your deserve
- Color: Green
- Manufacturer: R.E.M Spring
- Package Quantity: 1
- Part Number: 9255
- Size: 2 Count (Pack of 1)
- Style: Rustic
Jade Roller (rodillo de jade facial) - Used by Chinese empresses to smooth their complexions centuries ago, this natural beauty tool is considered one of the first facial skin care products. This natural skincare tool is used today by professional estheticians as a natural facial massager. Naturally free of chemicals, and irritants, this skin roller is the ultimate face massager for women and men.
Gua Sha stone - Our facial kit wouldn't be complete without this natural wonder-stone. Also considered one of the first beauty products, this amazingly effective tool scrapes away tension in the jaw muscles and stimulates blood flow and detoxification to reveal your natural glow.
The complete guide - How to use the face roller (the large stone), and the eye roller (the small stone) to get the best results? What are the benefits of a using a cold face roller, when should you place it in the fridge and what is "the ice trick"? Can you use the rollers to apply your natural skin care products, masks, serum or facial cream? What is lymphatic drainage and how to use it to cleanse my face from the inside? What makes a real jade roller real? and much more..
About Bavooa Skincare - with 15 years of experience and after changing how women around the world remove facial hair with the R.E.M Spring, we are now on a mission to help women bring back their natural glow. We are proud to bring you one of highest quality Jade Roller sets on the market, at an affordable price, and help you reveal its healing secrets and relaxing benefits. We stand behind the quality of our products and offer an unparalleled replacement and return policy. Our team is small but with a big heart, and we're always an email or phone call away.
Proudly a US based, woman-owned business.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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