Ruff by Lillian Ruff Deshedding Dog Shampoo | Coconut Lime | Vitamin E, Omega-3, Aloe & Coconut Oil | Relieves Shedding, Itching & Hot Spots | Moisturizing & Deodorizing | Safe for Puppies | USA Made
- RUFF De-Shedding Shampoo is designed to reduce loose fur while promoting a stronger, healthier coat. It works by fortifying hair follicles, minimizing breakage, and locking in essential moisture to prevent dryness and irritation. With regular use, this advanced formula fortifies your dog's skin barrier, ensuring a healthier, shinier coat while keeping unwanted shedding under control.
- Infused with Flax Seed Oil, rich in Omega-3 & Omega-6 fatty acids, this formula strengthens hair and reduces breakage. Vitamin E provides antioxidant protection against oxidative stress, helping to maintain a healthy, vibrant coat. Coconut Oil deeply hydrates and locks in moisture, while Colloidal Oatmeal and Aloe Vera soothe and nourish the skin, preventing irritation that can lead to excessive shedding.
- Infused with tropical coconut and zesty lime, this deeply effective de-shedding shampoo shampoo delivers a bold, designer-inspired fragrance that lingers long after bath time. Crafted for longevity, its sophisticated scent ensures your dog stays fresh and elevated beyond the average dog wash.
- Safe for All Breeds & Ages: Suitable for dogs of all coat types, from puppies to seniors, ensuring a nourishing and effective clean.
- Made in the USA: Proudly crafted in the USA with high-quality ingredients, this shampoo is free from sulfates, parabens, dyes, and gluten for a safe, effective clean.
- Color: beige
- Manufacturer: Lillian Ruff
- Model Number: rlr-deshed-16
Introducing RUFF by Lillian Ruff Coconut Lime De-Shedding Shampoo—crafted for the strong, bold, and adventurous dogs that lead the pack. Made in the USA and formulated for the toughest breeds with thick, double-layered coats, this powerful de-shedding shampoo tackles shedding head-on while exfoliating and deeply moisturizing the skin. Built for dogs with rugged coats like Golden Retrievers, German Shepherds Huskies, and more, it gives your dog the protection and care they need to stay fresh and ready for action. Infused with the energizing scent of lime and coconut, this shampoo isn’t just about function—it delivers a robust, clean fragrance that stands up to the dirtiest outdoor adventures. The zesty lime and smooth coconut create a long-lasting, bold scent that keeps your dog smelling fresh and ready for the wild, even after a hard day of play, this de-shedding shampoo eliminates unwanted fur and odor, leaving their coat sleek, strong, and clean. Made with naturally-derived ingredients, RUFF Coconut Lime Deshedding Shampoo promotes healthy skin while addressing shedding, itchiness, and other skin issues common in high-energy, active breeds. Tearless and free of sulfates, parabens, dyes, and gluten, this shampoo is safe for all ages, ensuring your dog gets the best care, whether they’re a growing pup or a seasoned adventurer. Get the pro-level grooming your dog deserves, and keep their coat ready for whatever rugged terrain life throws their way!
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- RUFF De-Shedding Shampoo is designed to reduce loose fur while promoting a stronger, healthier coat. It works by fortifying hair follicles, minimizing breakage, and locking in essential moisture to prevent dryness and irritation. With regular use, this advanced formula fortifies your dog's skin barrier, ensuring a healthier, shinier coat while keeping unwanted shedding under control.
- Infused with Flax Seed Oil, rich in Omega-3 & Omega-6 fatty acids, this formula strengthens hair and reduces breakage. Vitamin E provides antioxidant protection against oxidative stress, helping to maintain a healthy, vibrant coat. Coconut Oil deeply hydrates and locks in moisture, while Colloidal Oatmeal and Aloe Vera soothe and nourish the skin, preventing irritation that can lead to excessive shedding.
- Infused with tropical coconut and zesty lime, this deeply effective de-shedding shampoo shampoo delivers a bold, designer-inspired fragrance that lingers long after bath time. Crafted for longevity, its sophisticated scent ensures your dog stays fresh and elevated beyond the average dog wash.
- Safe for All Breeds & Ages: Suitable for dogs of all coat types, from puppies to seniors, ensuring a nourishing and effective clean.
- Made in the USA: Proudly crafted in the USA with high-quality ingredients, this shampoo is free from sulfates, parabens, dyes, and gluten for a safe, effective clean.
- Color: beige
- Manufacturer: Lillian Ruff
- Model Number: rlr-deshed-16
Introducing RUFF by Lillian Ruff Coconut Lime De-Shedding Shampoo—crafted for the strong, bold, and adventurous dogs that lead the pack. Made in the USA and formulated for the toughest breeds with thick, double-layered coats, this powerful de-shedding shampoo tackles shedding head-on while exfoliating and deeply moisturizing the skin. Built for dogs with rugged coats like Golden Retrievers, German Shepherds Huskies, and more, it gives your dog the protection and care they need to stay fresh and ready for action. Infused with the energizing scent of lime and coconut, this shampoo isn’t just about function—it delivers a robust, clean fragrance that stands up to the dirtiest outdoor adventures. The zesty lime and smooth coconut create a long-lasting, bold scent that keeps your dog smelling fresh and ready for the wild, even after a hard day of play, this de-shedding shampoo eliminates unwanted fur and odor, leaving their coat sleek, strong, and clean. Made with naturally-derived ingredients, RUFF Coconut Lime Deshedding Shampoo promotes healthy skin while addressing shedding, itchiness, and other skin issues common in high-energy, active breeds. Tearless and free of sulfates, parabens, dyes, and gluten, this shampoo is safe for all ages, ensuring your dog gets the best care, whether they’re a growing pup or a seasoned adventurer. Get the pro-level grooming your dog deserves, and keep their coat ready for whatever rugged terrain life throws their way!
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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