RUFF by Lillian Ruff Oatmeal Dog Shampoo | Sandalwood Amber | Professional Dog Shampoo With Aloe & Coconut Oil | Relieves Itching & Hot Spots | Moisturizing & Deodorizing | Safe for Puppies | USA Made
- Enriched with natural oatmeal and aloe, this high-performance pet shampoo provides relief from dryness, itching, flaking, irritations, bites, and hot spots, while gently removing dirt, grease, grime, and stubborn odors. Ruff Oatmeal Shampoo addresses common skin issues effectively, ensuring healthy skin and a vibrant coat.
- Your Dog Doesn’t Smell Like a Dog: Infused with rich sandalwood and earthy amber, this deeply hydrating shampoo delivers a bold, designer-inspired fragrance that lingers long after bath time. Crafted for longevity, its sophisticated scent ensures your dog stays fresh and elevated beyond the average dog wash.
- Featuring Colloidal Oatmeal for soothing and moisturizing, Aloe Vera known for its healing properties, and Coconut Oil for deep hydration, RUFF Oatmeal Shampoo fortifies and protects your dog’s skin against future irritations. The natural, nourishing ingredients build up the skin’s resilience, reducing the likelihood of itching and flaking. This proactive approach makes our dog shampoo an essential part of your dog’s grooming routine.
- Effortless Lather & Rinse: A rich, luxurious lather that rinses off effortlessly, ensuring that a little shampoo goes a long way, saving you time and money while delivering professional results.
- Made in the USA: Proudly crafted in the USA with premium ingredients, this shampoo is safe for all skin types and perfect for rugged dogs who need deep cleansing and skin-soothing care. Pair with our Sandalwood Coconut Oatmeal Conditioner for the ultimate skin and coat routine.
- Color: beige
- Manufacturer: Lillian Ruff
- Model Number: rlr-oatshamp-16
- Size: 16oz
Introducing RUFF by Lillian Ruff Oatmeal Shampoo – where rugged meets refined for the boldest of dogs. Specially crafted for adventurous, hardworking breeds, our premium formula offers more than just a wash. It delivers a deep cleanse that refreshes and revitalizes, bringing out the natural shine and luster of even the most rugged coats. Infused with the calming power of oatmeal, this shampoo gently lifts away dirt, grime, and stubborn odors, leaving your dog’s coat looking fresh and feeling healthy. The rich sandalwood fragrance adds a bold, lasting scent that neutralizes odors, keeping your dog smelling clean and refreshed long after their adventures. Formulated with care, RUFF Oatmeal Shampoo is tear-free, vegan, and free from gluten, parabens, and sulfates, providing a safe and soothing experience for your loyal companion. Give your dog the ultimate grooming experience they deserve—a clean coat that shines as brightly as their adventurous spirit. Perfect for dogs who live bold and love harder!
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- Enriched with natural oatmeal and aloe, this high-performance pet shampoo provides relief from dryness, itching, flaking, irritations, bites, and hot spots, while gently removing dirt, grease, grime, and stubborn odors. Ruff Oatmeal Shampoo addresses common skin issues effectively, ensuring healthy skin and a vibrant coat.
- Your Dog Doesn’t Smell Like a Dog: Infused with rich sandalwood and earthy amber, this deeply hydrating shampoo delivers a bold, designer-inspired fragrance that lingers long after bath time. Crafted for longevity, its sophisticated scent ensures your dog stays fresh and elevated beyond the average dog wash.
- Featuring Colloidal Oatmeal for soothing and moisturizing, Aloe Vera known for its healing properties, and Coconut Oil for deep hydration, RUFF Oatmeal Shampoo fortifies and protects your dog’s skin against future irritations. The natural, nourishing ingredients build up the skin’s resilience, reducing the likelihood of itching and flaking. This proactive approach makes our dog shampoo an essential part of your dog’s grooming routine.
- Effortless Lather & Rinse: A rich, luxurious lather that rinses off effortlessly, ensuring that a little shampoo goes a long way, saving you time and money while delivering professional results.
- Made in the USA: Proudly crafted in the USA with premium ingredients, this shampoo is safe for all skin types and perfect for rugged dogs who need deep cleansing and skin-soothing care. Pair with our Sandalwood Coconut Oatmeal Conditioner for the ultimate skin and coat routine.
- Color: beige
- Manufacturer: Lillian Ruff
- Model Number: rlr-oatshamp-16
- Size: 16oz
Introducing RUFF by Lillian Ruff Oatmeal Shampoo – where rugged meets refined for the boldest of dogs. Specially crafted for adventurous, hardworking breeds, our premium formula offers more than just a wash. It delivers a deep cleanse that refreshes and revitalizes, bringing out the natural shine and luster of even the most rugged coats. Infused with the calming power of oatmeal, this shampoo gently lifts away dirt, grime, and stubborn odors, leaving your dog’s coat looking fresh and feeling healthy. The rich sandalwood fragrance adds a bold, lasting scent that neutralizes odors, keeping your dog smelling clean and refreshed long after their adventures. Formulated with care, RUFF Oatmeal Shampoo is tear-free, vegan, and free from gluten, parabens, and sulfates, providing a safe and soothing experience for your loyal companion. Give your dog the ultimate grooming experience they deserve—a clean coat that shines as brightly as their adventurous spirit. Perfect for dogs who live bold and love harder!
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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