The Elf on the Shelf Animated DVD Movie Complete Pack: Santa's Reindeer Rescue, Santa's St. Bernards Save Christmas, A Fox Cub's Tale, & An Elf's Story
- In SANTA'S REINDEER RESCUE, it's almost Christmas and Santa's test flights have run into trouble! Fortunately the Scout Elves, a crew of adorable Reindeer, and Santa's trusted friends are here to help!
- A FOX CUB'S CHRISTMAS TALE tells the tale of how Santa travel's the whole world in one night with the help of his Arctic Fox cubs! Run time 27:00 minutes
- SANTA'S SAINT BERNARDS SAVE CHRISTMAS tells how Scout Elves, a slew of Saint Bernard pups and a big-hearted family change their community for the better and ensure Santa’s Christmas mission succeeds! Run time 26:48 minutes
- AN ELF'S STORY is filled with fun, music and the timeless message that Christmas is something we carry in our hearts! Run time 23:00 minutes
- A great family movie night in the making! Each Elf Pets animated special features optional sing-along versions! Includes the exclusive Joy "Travel" Bag - your Scout Elf can easily stow their belongings for their nightly journey to the North Poll
- Manufacturer: The Elf on the Shelf
- Part Number: AESDVD12P-EPSBDVD12P-EPFOXDVD12P
In Santa's Reindeer Rescue, it's almost Christmas and Santa's test flights have run into trouble! Can The Elf on the Shelf Scout Elves, a crew of adorable Elf Pets Reindeer and Santa's trusted gang of friends help him find an answer before it's too late? Join Santa's cast of whimsical characters in this animated Christmas special as they bring heart to the holiday season and discover the power of love! Includes optional sing-along version, a making-of vignette, and Cocoa with Joe Talk Show featuring Santa Claus. Run time: 26:43 minutes
Set against the backdrop of the mystical Northern Lights, A Fox Cub's Christmas Tale tells how Scout Elf Newsey investigates as a little boy named Michael, The Elf on the Shelf Scout Elves and loads of adorable Arctic Foxes find out for themselves that nothing is more powerful than hope—not even Santa! Run time: 27:00 minutes
What happens when Santa discovers there’s not enough Christmas Spirit to make Christmas magical? The Santa's St. Bernards Save Christmas animated film tells how together, Scout Elves, a pile of Saint Bernard pups, and a big-hearted family change their community for the better and ensure Santa’s yuletide mission succeeds. Run time: 27 minutes
An Elf's Story is filled with fun, music and the timeless message that Christmas is something we carry in our hearts. Make this engaging holiday classic part of your family’s Christmas tradition! Run time: 23:00 minutes
This set includes the exclusive Joy Travel Zipper Bag - your Scout Elf can easily stow their outfits, belongings and more when it comes time to return to the North Pole - every night or when the Christmas season draws to a close
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- In SANTA'S REINDEER RESCUE, it's almost Christmas and Santa's test flights have run into trouble! Fortunately the Scout Elves, a crew of adorable Reindeer, and Santa's trusted friends are here to help!
- A FOX CUB'S CHRISTMAS TALE tells the tale of how Santa travel's the whole world in one night with the help of his Arctic Fox cubs! Run time 27:00 minutes
- SANTA'S SAINT BERNARDS SAVE CHRISTMAS tells how Scout Elves, a slew of Saint Bernard pups and a big-hearted family change their community for the better and ensure Santa’s Christmas mission succeeds! Run time 26:48 minutes
- AN ELF'S STORY is filled with fun, music and the timeless message that Christmas is something we carry in our hearts! Run time 23:00 minutes
- A great family movie night in the making! Each Elf Pets animated special features optional sing-along versions! Includes the exclusive Joy "Travel" Bag - your Scout Elf can easily stow their belongings for their nightly journey to the North Poll
- Manufacturer: The Elf on the Shelf
- Part Number: AESDVD12P-EPSBDVD12P-EPFOXDVD12P
In Santa's Reindeer Rescue, it's almost Christmas and Santa's test flights have run into trouble! Can The Elf on the Shelf Scout Elves, a crew of adorable Elf Pets Reindeer and Santa's trusted gang of friends help him find an answer before it's too late? Join Santa's cast of whimsical characters in this animated Christmas special as they bring heart to the holiday season and discover the power of love! Includes optional sing-along version, a making-of vignette, and Cocoa with Joe Talk Show featuring Santa Claus. Run time: 26:43 minutes
Set against the backdrop of the mystical Northern Lights, A Fox Cub's Christmas Tale tells how Scout Elf Newsey investigates as a little boy named Michael, The Elf on the Shelf Scout Elves and loads of adorable Arctic Foxes find out for themselves that nothing is more powerful than hope—not even Santa! Run time: 27:00 minutes
What happens when Santa discovers there’s not enough Christmas Spirit to make Christmas magical? The Santa's St. Bernards Save Christmas animated film tells how together, Scout Elves, a pile of Saint Bernard pups, and a big-hearted family change their community for the better and ensure Santa’s yuletide mission succeeds. Run time: 27 minutes
An Elf's Story is filled with fun, music and the timeless message that Christmas is something we carry in our hearts. Make this engaging holiday classic part of your family’s Christmas tradition! Run time: 23:00 minutes
This set includes the exclusive Joy Travel Zipper Bag - your Scout Elf can easily stow their outfits, belongings and more when it comes time to return to the North Pole - every night or when the Christmas season draws to a close
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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