TOPENS ERM12 Universal External Receiver with 2 Remote Control Transmitters for Automatic Swing Sliding Gate Opener Garage Door Opener, Remote Operator Accessory for Outdoor Use
- Safe Connectivity - TOPENS ERM12 External Receiver perfectly receives signals from TOPENS wireless access devices, such as remote control and keypad. It transmits signals to the gate opener, triggering the gate to open or close. With advanced TOPENS code technology, ERM12 establishes a reliable and secure link between the gate opener and remote control devices. In addition, the external receiver can be used to extend the operating range of TOPENS wireless control accessories.
- Pair up to 250 Remotes - Simple wire connection makes installation labor-saving. Just connect the ERM12 to the gate opener system. Program the M12 Remote Control (incl.) with ERM12 universal receiver, and then the M12 remote will perfectly makes the gate operate between open-stop-close-stop-open. All TOPENS swing and sliding gate openers can be operated by the M12 remote. ERM12 rolling code external receiver can be programmed with up to 250 pcs TOPENS M12 remote control transmitters.
- Wide Compability - Works with all TOPENS gate openers, and is compatible with most third party gate opener or garage door opener whose control board accepts the "Normal Open Dry Contact" signal for the push button. It can be powered by the control board of the gate opener or by the external 9-24VDC power source. Kindly note that ERM12 receiver ONLY works with TOPENS wireless remote control accessories.
- Clever Design - The external receiver is suitable for household, courtyard, farm, ranch, warehouse and other commercial / industrial sites. Weather resistant for all seasons of the year. Made of high-quality UV-resistant, flame-retardant and durable materials, the waterproof receiver works in bad weather conditions. Please note that the ERM12 external receiver works with the gate / garage door openers only, and does not support other door access control systems.
- Customer Service and Technical Support - All the TOPENS products come with a 12-month war-ranty against defects, a 30-day worry-free exchange & return and lifetime tech support. Visit TOPENS website for the user manual, installation video, and personalized service. TOPENS is ready to offer professional solutions for any questions or assistance. Enjoy an easier and smarter life by ordering TOPENS products.
- Color: Black
- Manufacturer: TOPENS
- Model Number: ERM12
- Package Quantity: 1
- Part Number: ERM12
- Size: Small
- Style: ERM12 Remote Control Kit
Note About the ERM12 Receiver
- For clear signal transmission, please do not put the ERM12 receiver in a metal box. It is NOT suggested to use the receiver in signal towers, electrical substations and confined spaces. Some buildings or obstructions may affect the control range.
- Please refer to the corresponding TOPENS gate opener user manual for the correct wire connection.
- The pre-wired cable of the receiver is 1 foot (3C x 26 AWG). Generally, the distance between the receiver and the gate opener control box should be within 16 feet and the extension cable should be 3C x 22AWG . If a good shielded cable is used, the extension distance can be up to 98 feet and the cable should be 3C x 18AWG.
- One ERM12 can only work for one gate operator, while one gate operator can connect two ERM12 receivers at most.
Note About the M12 Remote Control
- The M12 remote cannot be programmed to the gate opener control board and external receiver at the same time, otherwise it cannot work properly.
- If you lose any of the remote controls, please erase and reprogram the rest to have a new code for safety.
- The M12 remote is NOT waterproof.
Specification:
Operating Voltage: 9-24VDC
Operating Current: 50mA
Output: Relay SPST
Channel: Single Channel
Frequency: 433.92MHz, TOPENS Rolling Code
Modulation Mode: ASK (AM)
Control Range: Maximum 98ft. (30m)
Battery of the Remote Control: 2 x 3V Lithium Cell CR2025 Battery (Incl.)
Protection Degree: IP44
Working Temperature: 0°F to 120°F (-20℃~ +50℃)
Dimension of the Receiver: 2.7 x 1.7 x 0.9” (68 x 43 x 22 mm)
What’s in the Box
1 x External Receiver
2 x Remote Control Transmitter with Batteries
1 x TOPENS User Manual
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- Safe Connectivity - TOPENS ERM12 External Receiver perfectly receives signals from TOPENS wireless access devices, such as remote control and keypad. It transmits signals to the gate opener, triggering the gate to open or close. With advanced TOPENS code technology, ERM12 establishes a reliable and secure link between the gate opener and remote control devices. In addition, the external receiver can be used to extend the operating range of TOPENS wireless control accessories.
- Pair up to 250 Remotes - Simple wire connection makes installation labor-saving. Just connect the ERM12 to the gate opener system. Program the M12 Remote Control (incl.) with ERM12 universal receiver, and then the M12 remote will perfectly makes the gate operate between open-stop-close-stop-open. All TOPENS swing and sliding gate openers can be operated by the M12 remote. ERM12 rolling code external receiver can be programmed with up to 250 pcs TOPENS M12 remote control transmitters.
- Wide Compability - Works with all TOPENS gate openers, and is compatible with most third party gate opener or garage door opener whose control board accepts the "Normal Open Dry Contact" signal for the push button. It can be powered by the control board of the gate opener or by the external 9-24VDC power source. Kindly note that ERM12 receiver ONLY works with TOPENS wireless remote control accessories.
- Clever Design - The external receiver is suitable for household, courtyard, farm, ranch, warehouse and other commercial / industrial sites. Weather resistant for all seasons of the year. Made of high-quality UV-resistant, flame-retardant and durable materials, the waterproof receiver works in bad weather conditions. Please note that the ERM12 external receiver works with the gate / garage door openers only, and does not support other door access control systems.
- Customer Service and Technical Support - All the TOPENS products come with a 12-month war-ranty against defects, a 30-day worry-free exchange & return and lifetime tech support. Visit TOPENS website for the user manual, installation video, and personalized service. TOPENS is ready to offer professional solutions for any questions or assistance. Enjoy an easier and smarter life by ordering TOPENS products.
- Color: Black
- Manufacturer: TOPENS
- Model Number: ERM12
- Package Quantity: 1
- Part Number: ERM12
- Size: Small
- Style: ERM12 Remote Control Kit
Note About the ERM12 Receiver
- For clear signal transmission, please do not put the ERM12 receiver in a metal box. It is NOT suggested to use the receiver in signal towers, electrical substations and confined spaces. Some buildings or obstructions may affect the control range.
- Please refer to the corresponding TOPENS gate opener user manual for the correct wire connection.
- The pre-wired cable of the receiver is 1 foot (3C x 26 AWG). Generally, the distance between the receiver and the gate opener control box should be within 16 feet and the extension cable should be 3C x 22AWG . If a good shielded cable is used, the extension distance can be up to 98 feet and the cable should be 3C x 18AWG.
- One ERM12 can only work for one gate operator, while one gate operator can connect two ERM12 receivers at most.
Note About the M12 Remote Control
- The M12 remote cannot be programmed to the gate opener control board and external receiver at the same time, otherwise it cannot work properly.
- If you lose any of the remote controls, please erase and reprogram the rest to have a new code for safety.
- The M12 remote is NOT waterproof.
Specification:
Operating Voltage: 9-24VDC
Operating Current: 50mA
Output: Relay SPST
Channel: Single Channel
Frequency: 433.92MHz, TOPENS Rolling Code
Modulation Mode: ASK (AM)
Control Range: Maximum 98ft. (30m)
Battery of the Remote Control: 2 x 3V Lithium Cell CR2025 Battery (Incl.)
Protection Degree: IP44
Working Temperature: 0°F to 120°F (-20℃~ +50℃)
Dimension of the Receiver: 2.7 x 1.7 x 0.9” (68 x 43 x 22 mm)
What’s in the Box
1 x External Receiver
2 x Remote Control Transmitter with Batteries
1 x TOPENS User Manual
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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