ZHENYEMEI Hyaluronic Acid Self Heating Warm Compress for Eyes, Heated Eye Mask for Fast Relief of Dry Eyes, 7 Pack Steam Eye Mask, Moisturizing & Highly Effective Steam Eye Mask
- PERIODIC PERFECT EYECARE | Our self-heating warm compresses specialize in kits that provide relief from dryness, redness, irritation, burning, itching, blurred vision, pain, tearing, puffiness, light sensitivity, discharge, and crusted or peeling eyelashes. The customized periodic kits allow you to effectively purchase the desired combination of kits on demand.
- PURE COMFORT | NATURALLY WARMING | Our Hydrating Self-Heating Warm Compresses feature only five preservative-free ingredients: Hyaluronic acid effectively helps reduce fine lines around the eyes, Purified Water to cleanse and hydrate the eyes, Activated Charcoal for automatic heating, and Hydrated Minerals & Inorganic Salts to maintain warmth. Together, they deliver a soothing, therapeutic experience, providing quick relief.
- EXCLUSIVE PATENTED DESIGN | Advanced Heating Pad: Our unique heating design sets a new standard, prioritizing environmental friendliness while providing continuous heat to enhance hyaluronic acid absorption, effectively preventing eye wrinkles. It also ensures the eyes are protected from excessive heat exposure.
- INCREDIBLE COMFORT | 6A GRADE SILK COTTON MATERIAL: We chose the highest quality silk grade cotton on the market to make the inner lining, which gives your eyes an excellent comfort experience, and at the same time, this grade of material can effectively protect your eyelashes from damage.
- ENJOY EYE SPA | Anytime, Anywhere : Our steam heating eye mask is not only lightweight in design, but each piece is individually packaged for easy use and portability. This means you can enjoy a relaxing spa experience anytime, anywhere. Whether at home or out, during the day or night, during sleep time, lunch break, or long distance travel, our steam eye mask can bring you a pleasant eye SPA care experience and is suitable for all walks of life, family, students, business people, etc.
- HOW TO USE | No microwave needed! Wash your hands first. Then, take the heating eye mask out of the packet. Close your eyes and place the white side of the mask over them, securing it with the ear loops. Relax as the mask warms itself, and enjoy 10-15 minutes listening to your favorite music. Afterward, rinse your face with water or cleanser if you like, and dispose of the mask in the trash.
- [HYPOALLERGENIC] The steam eye mask can be safely used all-type skin and even on sensitive skin. It is free for fragrance and colorant. We provide you with the most specialized skincare solution for your skin with fine ingredients and a definite effect.
- Manufacturer: Shanghai Sunkeepkeep Internation Trading Co.,LTD
- Size: 1 Count (Pack of 7)
Relieve tired, dry eyes with this soothing hyaluronic acid steam eye mask. Hyaluronic acid is a moisture-magnet that hydrates skin, while the warmth of steam helps de-puff and reduce the look of fine lines. The soft, flexible mask contours comfortably to your face to fully surround the eye area. Simply add a few drops of water to the inner chamber and within seconds you'll feel the steam's relaxing effects. Wear for 10-15 minutes as you unwind from your day - the steam and hyaluronic acid work together to replenish lost moisture and soothe tired eyes. Say goodbye to puffiness and hello to refreshed, revitalized eyes. Ideal for long days spent in front of screens or to use after late nights, this eye mask makes self-care effortless. Instant warmth eye mask plus hydrated minerals perfect for eye dryness, fatigue, tearing, puffiness of the eyelids and styes.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
- PERIODIC PERFECT EYECARE | Our self-heating warm compresses specialize in kits that provide relief from dryness, redness, irritation, burning, itching, blurred vision, pain, tearing, puffiness, light sensitivity, discharge, and crusted or peeling eyelashes. The customized periodic kits allow you to effectively purchase the desired combination of kits on demand.
- PURE COMFORT | NATURALLY WARMING | Our Hydrating Self-Heating Warm Compresses feature only five preservative-free ingredients: Hyaluronic acid effectively helps reduce fine lines around the eyes, Purified Water to cleanse and hydrate the eyes, Activated Charcoal for automatic heating, and Hydrated Minerals & Inorganic Salts to maintain warmth. Together, they deliver a soothing, therapeutic experience, providing quick relief.
- EXCLUSIVE PATENTED DESIGN | Advanced Heating Pad: Our unique heating design sets a new standard, prioritizing environmental friendliness while providing continuous heat to enhance hyaluronic acid absorption, effectively preventing eye wrinkles. It also ensures the eyes are protected from excessive heat exposure.
- INCREDIBLE COMFORT | 6A GRADE SILK COTTON MATERIAL: We chose the highest quality silk grade cotton on the market to make the inner lining, which gives your eyes an excellent comfort experience, and at the same time, this grade of material can effectively protect your eyelashes from damage.
- ENJOY EYE SPA | Anytime, Anywhere : Our steam heating eye mask is not only lightweight in design, but each piece is individually packaged for easy use and portability. This means you can enjoy a relaxing spa experience anytime, anywhere. Whether at home or out, during the day or night, during sleep time, lunch break, or long distance travel, our steam eye mask can bring you a pleasant eye SPA care experience and is suitable for all walks of life, family, students, business people, etc.
- HOW TO USE | No microwave needed! Wash your hands first. Then, take the heating eye mask out of the packet. Close your eyes and place the white side of the mask over them, securing it with the ear loops. Relax as the mask warms itself, and enjoy 10-15 minutes listening to your favorite music. Afterward, rinse your face with water or cleanser if you like, and dispose of the mask in the trash.
- [HYPOALLERGENIC] The steam eye mask can be safely used all-type skin and even on sensitive skin. It is free for fragrance and colorant. We provide you with the most specialized skincare solution for your skin with fine ingredients and a definite effect.
- Manufacturer: Shanghai Sunkeepkeep Internation Trading Co.,LTD
- Size: 1 Count (Pack of 7)
Relieve tired, dry eyes with this soothing hyaluronic acid steam eye mask. Hyaluronic acid is a moisture-magnet that hydrates skin, while the warmth of steam helps de-puff and reduce the look of fine lines. The soft, flexible mask contours comfortably to your face to fully surround the eye area. Simply add a few drops of water to the inner chamber and within seconds you'll feel the steam's relaxing effects. Wear for 10-15 minutes as you unwind from your day - the steam and hyaluronic acid work together to replenish lost moisture and soothe tired eyes. Say goodbye to puffiness and hello to refreshed, revitalized eyes. Ideal for long days spent in front of screens or to use after late nights, this eye mask makes self-care effortless. Instant warmth eye mask plus hydrated minerals perfect for eye dryness, fatigue, tearing, puffiness of the eyelids and styes.
Shipping Summary
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to the United Kingdom is available at a flat rate of £9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–17 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to UK):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–10 business days. -
Domestic Delivery within the UK:
Once the shipment arrives in the United Kingdom, it is handed over to Royal Mail for final delivery.
UK domestic delivery typically takes an additional 3–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within the United Kingdom, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Refund & Return Policy
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.uk with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.uk with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.uk to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.uk with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
22 Larch End, Uckfield, TN22 5GE
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.uk
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